DISCLAIMER
Legal Disclaimer - Grazing Table & Board Service by ZoHa's Charcuterie
**Set-up and Take-down:**
Please allow 1-3 hours for the set-up, depending on the size and requirements of your grazing table. For takedown services, please allow approximately 1 hour for tidy, cleaning, and clearing. ZoHa's Charcuterie does not supply plates, cutlery, or napkins. Our catering is self-service only, and we do not provide staff during your event to assist.
**Ware Responsibility:**
Any damage to wares used for the table becomes the full responsibility of the client after the table is set up.
**Complaints and Order Accuracy:**
Complaints regarding missing or incorrect items must be made at the time of delivery. Please thoroughly check your order upon delivery confirmation, as no credits, refunds, or exchanges will be issued once you acknowledge receipt.
**Payments:**
A 30% deposit is required at the time of booking. The remaining payment must be settled 24 hours before the event.
**Cancellation Policy:**
Orders can be canceled up to 48 hours before the event, subject to a 3.5% transaction fee deducted from the total refund. Cancellations after this 48-hour window are not eligible for refunds or exchanges.
**Food Allergy Disclaimer:**
If you have any medical conditions, food intolerances, or allergies, please be aware that our food may contain gluten, dairy, preservatives, soy, additives, peanuts, other nuts, seafood, shellfish, eggs, capsicum, and sesame seeds. We are not liable for adverse reactions to food consumed or other items individuals may come into contact with while eating our meals or platters. Our boards/grazing tables are not prepared in an allergen-free environment.
PICKUP ORDERS ONLY:
We're excited for you to pick up your delicious Charcuterie board! To ensure your satisfaction, kindly arrive on time for your scheduled pickup. If there's anything you're not satisfied with, please let us know at the time of pickup. Once the order is in your possession, it becomes non-refundable. Your feedback is important to us, and we appreciate your cooperation.
Thank you for choosing ZoHa's Charcuterie, and we hope you enjoy every flavorful bite!